Meant to protect people from unwanted telemarketing calls, the Telephone Consumer Protection Act (TCPA) prohibits the use of automated messages through the use of autodialing without prior express consent. Until 2015, the TCPA covered only phone calls. Now, as text…
Revenue cycle management (RCM) is one of the most important parts of your practice. Yet billing can be a rather challenging task for many practices, taking a significant amount of time and pulling staff attention away from your patients. Outsourcing…
When patients don’t pay their medical expenses, your revenue suffers. And when your revenue suffers, you can’t afford to stay up to date on the latest medical practices and technologies. Your ability to provide the quality care you promise your…
Revenue losses for medical practices have a significant impact on providers. Getting payment from patients, even prior to receiving treatment, is not the only time when practices lose money. The middle of the revenue cycle is also where a lot…
Payment plans are a great option to allow your patients to pay their bills over an extended period of time. We here at The Midland Group have long advocated the benefits of giving your self-pay patients an interest-free payment option…
When the bills begin to pile up, those with limited incomes start to prioritize where their money goes. For people without insurance, a hefty medical bill can really throw a wrench into the works. Medical bills tend to get put…
Medical billing is a rapidly changing industry that is constantly evolving. New payment models are continually increasing the need to upgrade your technology. Outsourcing is a great option for some practices, but for others, it is best to keep billing…
When patients are admitted, they are treated with care, compassion and respect. This starts the moment they walk through the doors and continues all throughout their care. Most hospital patients are scared and vulnerable. A gentle hand can go a…
If you're working with a third party RCM vendor for any aspect of your billing or collections process, there are questions you're not asking but should be. Here are just a few things you may want answered. Are You Certified…
The shift to value-based care makes giving your patients a satisfactory care experience more important than ever. Value-based care makes the quality of care your patients receive the most important service you can give them. This includes customer service. If…
